Implementation Consultant

Details of the offer

LabourNet is one of the largest Industrial Relations, Human Capital and Payroll Consulting firms in South Africa. The LabourNet Group is currently experiencing tremendous growth and as such we're constantly searching for top talent.Job DescriptionWe are currently looking for an Implementation Consultant preferably based in Gauteng with a hybrid work opportunity. The implementation consultant is responsible for the timely, accurate and within budget implementation of the application to complement LabourNet consulting and client business requirements. This position will have cross-functional involvement within the application and will include Payroll & HRIS implementations.The LabourNet Implementation division will be responsible for the client onboarding process for the software platform and continuous expansion of product usage.You have the opportunity to improve compliance in this position.You are responsible forProvide exceptional customer service during the implementation process.Maintain a high client retention rate by delivering quality service and excellent communication skills, following LPD Processes.Collaborate across divisions to drive innovation.Offer direct support to team members as needed.Develop competency through formal and informal learning sessions and facilitate knowledge transfer across teams.Development: Competence:Foster innovation through collaboration across divisions.Provide support to team members as required.Develop and maintain competence through ongoing learning sessions, ensuring performance standards are met.Facilitate knowledge transfer among teams.Stay updated on new functionality, legislation, and upgrades to provide clients with the best advice.Product: Quality Audit & Implementation:Lead the full implementation process for new clients, with a focus on financial data and rules.Conduct client project initiation meetings and define implementation plans.Gather information, perform data analysis, configure systems, and execute proof of concepts.Manage data migrations, including master files, leave records, financial data, and value-added applications.Ensure client sign-off documents are processed as per internal procedures, facilitate client handovers, and manage data processing in line with existing client life cycles.Ad-Hoc Projects:Contribute to various ad-hoc projects aimed at improving configuration, implementation, or innovation.Align with the implementation team on projects related to configuration, implementation, or innovation as they arise.Ensure proper and timely handovers to the dedicated support team.Adhere to defined implementation processes as per product requirements and SDLC (Software Development Life Cycle).Research and resolve client/system problems, offering timely solutions, and documenting special requests for tracking purposes.You are a part ofOur people are experts in their field, who have a passion for what they do and constantly seek to exceed the expected standard. Our people pride themselves to deliver best practice.Salary: R15300 CTC per monthBenefits: Cell phone, internet, laptop + excellent career growth as well as a great commission structure.Embark on an exciting, rewarding and challenging career move and join LabourNet, a market leader in the HR Management Services sector. If you enjoy rendering work that meets/exceeds high standards and want to fast track your career LabourNet is where you want to be!QualificationsYou'll need a customer-first mindset and the following skills to succeed in this role:Minimum Requirements:Degree / Diploma in business or HR-related field or equivalent experience (1-2 Years) is requiredValid Driver's License and own vehicleDemonstrated proficiency with Microsoft Office suite of products required.Positive and motivating interpersonal skills.Excellent organizational, planning and prioritization skills.Candidate must be comfortable with hybrid working environment.Experience Required:1 - 2 Years Exposure to PSIber technology and/or similar Payroll & HRIS technologies will be advantageous.Knowledge of statutory employment laws relating to key areas of responsibility will be advantageous.1 - 2 Years Experience in implementing Payroll & HRIS systems would be advantageous.Additional InformationIn return, we offer youCultureWe pay attention to output rather than time spent, and we offer a flexible working environment.Employer of choiceOur managers believe in putting their people first and are devoted to their growth and development, hence we practice servant leadership (inverted pyramid).FlexibilityYou must look after yourself; you cannot pour from an empty cup, and we prefer work-life integration to work-life balance.PassionBring a sense of purpose to work and depart with a sense of success.How we work at LabourNetGone are the days when you had to sit in traffic to go to work! Our hybrid working approach enables employees and their managers to agree on a working environment that promotes productivity while also allowing them to balance their professional and personal lives. We can now create an office environment wherever we are, while sustaining virtual cooperation between our employees and teams, thanks to technology.Why should you join LabourNet?It's more than just a job with LabourNet. It's a mission to make our clients compliant by doing meaningful work that focuses on cutting-edge, customer-centric services and technology solutions. Every year, you can help us by facilitating HR best practice, by securing our company's ultimate compliance across the whole employee life cycle! In the end, you've created a profession that no one could have predicted.Who are we?Your Strategic Partner in Human Resource SolutionsOur dedicated team of highly trained and educated consultants are passionate about taking workplace issues and translating them into HR Solutions that are accessible, flexible, affordable, comprehensive, and motivated by the goals and objectives of your business. LabourNet strives to become an extension of your HR department to fulfill your compliance needs, allowing you to keep a relentless focus on core activities.The trusted compliance partner to employers, solving their evolving compliance needs.What do we do?We provide leading compliance solutions throughout South Africa that implement best practices within the businesses we partner with.
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