DescriptionTo provide advice and support to increase operational quality and turnaround time, through the execution of predefined work objectives as per agreed standard operating procedures.Are You Someone Who CanPlan and complete activities within area of work to meet set time and quality standards.Adhere to schedules to perform assigned work.Attend (and facilitate) meetings as and when required.Maintain documentation and share information with the team where applicable.Contribute to cost efficiencies through responsible utilisation of work-related resources.Build and maintain stakeholder relationships.Deliver customer service through adherence to quality service standards.Provide an administration service that meets time and quality standards and includes reporting and updating of all relevant information.Report on transactional and process activities within set guidelines to provide timely information for decision making.Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation.Ensure operational excellence through the delivery of work processes according to defined quality standards.Optimise work through the application of learning experiences.Provide support to business and HRBP's through the provision of relevant process documentation to effectively manage turnaround times and drive project implementation.Identify and utilise opportunities to assess and improve own performance.Contribute to teamwork and inclusivity within own team.Support the business through the provision of relevant materials, documentation, minimum standards, templates, guidelines, FAQs, and processes.Manage the logistical components of all HC administration in the HC value chain advocating for the candidate experience.Utilise the available tools and technologies to deliver high-impact support to the Business, across the partnering value chain, to facilitate effective planning and decision making.Assist business/line and CTE on processes that require approval and/or are people related instructions to CTE.Ensure that all policies and procedures are followed regarding day-to-day operations in area of responsibility.Assist HCBP's with the implementation of practice, initiatives, and project implementation.Operate comfortably in a fast-paced environment.Support diverse portfolios.You Will Be An Ideal Candidate If YouMinimum Qualification: Diploma or DegreeExperience: 3/5 years human capital administration /coordination experienceWe Can Be a Match If You AreCurious & courageous - you're driven by always wanting to know more and learn more and you're brave enough.Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.Deeply invested – you want to make a meaningful contribution.Job DetailsApplication Closing Date: 03/10/24All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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