Job Description
To provide advice and support to increase operational quality and turnaround time, through the execution of predefined work objectives as per agreed standard operating procedures.
Contribute to cost efficiencies through responsible utilisation of work-related resources.
Build and maintain stakeholder relationships.
Deliver customer service through adherence to quality service standards.
Provide an administration service that meets time and quality standards, including reporting and updating of all relevant information.
Report on transactional and process activities within set guidelines to provide timely information for decision making.
Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialization.
Ensure operational excellence through the delivery of work processes according to defined quality standards.
Achieve sales and new client acquisition targets to contribute to profit and growth of business.
Optimise work through the application of learning experiences.
Provide support to business or HRBP through the provision of relevant process documentation to effectively manage turnaround times and drive project implementation.
Identify and utilise opportunities to assess and improve own performance.
Contribute to teamwork and inclusivity within own team.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below: 06/11/24.
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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