The HR Manager at Birkenhead House is responsible for ensuring that all people-related policies, practices, procedures and systems are efficiently, consistently, accurately and timeously processed and recorded. We recruit and employ people who share our Purpose & Values which is "To give our guests a complete experience and a perfect stay" . MAIN DUTIES AND RESPONSIBILITIES Organisational reporting structures (organigram) and Job Profiles are updated and kept on record for reference as required Recruitment activity and administration is efficiently, accurately and timeously processed Standard operating procedures are documented, audited annually, updated as required and made available for all employees as requested Learning & Development interventions & activities are accurately documented, recorded, collated and filed to support L&D planning, SETA engagements, learnerships, rebate claims and SAQA requirements Poor performance, disciplinary, misconduct and grievance documentation is timeously and accurately collated and recorded Payroll administration is accurately, timeously and efficiently processed (salaries, wage, benefits, gratuities, commissions, statuary deductions, etc.) Wellness initiatives, team building and social events are encouraged and implemented Ensure all employees are living and breathing the company's Vision, Purpose & Values consistently TECHNICAL & FUNCTIONAL COMPETENCIES Minimum of 3 years' experience in a Human Resources Generalist position Degree or Diploma in HR or Industrial Psychology are advantageous and will contribute significantly to a candidate's success Knowledge of hospitality labour law and disciplinary procedures Ability to think creatively & innovatively within the HR area of accountability Solution-orientated, 'can do' attitude Technical & functional competence in all areas of the HR value chain Very good attention to detail and accuracy HR systems expertise, e.g. payroll system (Sage, ESS, HC reporting, etc) Technology 'savvy' (Microsoft Office, Teams365 Environment, etc) Analytical and numerate Well organised, methodical, systematic Ability to influence Conflict management Assertive & boundaried in a warm, non-aggressive manner LEADERSHIP BEHAVIOURS, RELATIONAL SKILLS & PERSONAL ATTRIBUTES: Business acumen Coaching & learning facilitation skills Ability to inspire & ignite optimistic, positive energy Ability to think & act systemically & strategically Capacity to collaborate, integrate & facilitate teamwork Self-monitoring, personal management & self-mastery Learning agility & adaptability Patience, endurance & tenacity Sense of personal accountability & internal locus of control Must live in Hermanus/ Overberg area It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio. South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document. Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.