Key ResponsibilitiesTo provide efficient first time service completion of administration delivery while providing an all-round superior service delivery experience, and adhering to SLA's and quality standards.Process all relevant administration across HR functions including requirements like:Employee Relations administrative support.Talent Acquisition, Capability, Development Leadership, Performance and Transformation administrative support.General admin support across HR functions e.g. OD, Employee Engagement, Well-being, Reward and Benefits.Validation and compliance checks of HR Connect Workflows.Qualifications And ExperienceHR related qualification.1 - 3 years administrative experience.Knowledge of HR systems is advantageous.Previous exposure to a Shared Services or HR Admin type of environment an advantage.Relevant systems familiarity and experience in a shared services environment highly desirable.High service delivery and performance mindset.Good understanding of HR administrative, consulting and transactional activities.SkillsHuman resources systems and tools.Employee Relations.Keen judgement and decision-making skills.Strong written and verbal communication skills.BehavioursReadily takes on new challenges and opportunities with a sense of urgency and eagerness.Applies market and business insights in order to drive organisational objectives.Conveys information and communicates ideas in a clear, concise and impactful manner.Takes accountability and ensures others are held to account on agreed upon performance targets.Inspires trust and gains the confidence of others by displaying honesty and integrity.Interprets and simplifies complex and contradictory information when resolving organisational problems.Assesses and improves the efficiency, effectiveness, and quality of various work processes.Develops plans and prioritises initiatives that align to the organisational goals and objectives.Leverages new technology to enhance productivity, improve problem solving, and support business growth.About UsWho we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.We're the designers, the makers, the shakers and the teams behind the scenes.Are you with us?About The TeamThe human resources team strive to create the best experience for all employees throughout the organisation, focusing on people and culture. This team is responsible for talent acquisition, on-boarding, performance management, development, career progression, employee relations and remuneration.
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