Exciting Opportunity: Housekeeping Manager at a Premier Lodge
Kendrick Recruitment
is thrilled to offer a dynamic role for a
Housekeeping Manager
at a distinguished 5-star lodge. If you have a passion for luxury hospitality and strong leadership skills, this is your chance to shine in a top-tier environment!
Job Title:
Housekeeping Manager
Location:
Premier 5-Star Lodge, Limpopo
Salary:
Negotiable based on experience
Work Cycle:
3 weeks on, 1 week off
Benefits:
Laundry, accommodation, and meals while on duty
Key Responsibilities:
Lead and Inspire:
Supervise and train a dedicated housekeeping team to uphold the highest standards of cleanliness and guest satisfaction. Create and manage effective work schedules, oversee daily cleaning procedures, and provide ongoing staff development.
Financial Stewardship:
Contribute to the preparation and monitoring of the housekeeping budget, including labor and supply costs. Track departmental spending, manage invoices, and handle additional income from laundry services.
Inventory Management:
Maintain and manage inventory of cleaning supplies and linen. Ensure adequate stock levels, place orders as necessary, and discuss major purchases with management.
Quality Assurance:
Conduct regular inspections of guest rooms and public areas to ensure they meet high standards. Address any maintenance or cleanliness issues promptly.
Guest Relations:
Handle guest requests and concerns related to housekeeping services. Ensure high levels of guest satisfaction, manage lost and found items, and assist with in-room safes.
Health and Safety:
Implement and enforce safety procedures and health regulations. Ensure staff adhere to proper protective equipment and emergency procedures. Document and report regular health and safety checks.
Effective Communication:
Collaborate with housekeeping staff and other departments (Spa, F&B, Maintenance, Front Office) to ensure seamless service and enhance guest experience.
Performance Management:
Conduct staff performance evaluations, provide constructive feedback, and recognize outstanding contributions.
Laundry Operations:
Develop and oversee procedures for handling guest laundry, including collection, sorting, washing, drying, folding, and distribution. Maintain guidelines for various fabrics and stains.
Requirements:
Experience:
5 - 10 years in a similar managerial role within a 5-star lodge or hotel, managing 40 - 62 rooms.
Skills:
Exceptional leadership, communication, and organizational abilities. Proficiency in computer applications (Excel, Word, Outlook, PANstrat).
Qualifications:
Relevant qualifications in hospitality or a related field are advantageous.
License:
Valid driver's license and PDP.
Attributes:
Professional, organized, and attentive to detail.
To Apply:
Submit your CV, certificates, a written reference, and a head & shoulder photo
Please Note:
While we appreciate all applications, only candidates meeting the required qualifications will be contacted. If you do not hear from us within 7 days, please consider your application unsuccessful.
Step into a rewarding role and make a significant impact at a premier 5-star lodge! Apply today!
