Job detailsHere's how the job details align with your profile.PayR15000 - R16000 a monthJob typeFull-timeLocationCape Town, Western CapeFull job descriptionThe Housekeeping Manager will lead our housekeeping team to deliver an exceptional experience at a five-star boutique hotel on the Cape Town waterfront. This role ensures all rooms, public areas, and facilities meet the highest luxury standards, aligning with our commitment to guest satisfaction.Key ResponsibilitiesOperations: Oversee daily housekeeping operations, maintaining all areas to five-star standards.Guest Satisfaction: Proactively respond to guest requests and feedback, building positive, customer-facing relationships.Quality Assurance: Conduct inspections to ensure rooms and public areas are immaculate, reflecting luxury standards.Inventory & Budget Control: Manage supplies and equipment, keeping within budget and minimizing waste.Team Leadership: Recruit, train, and motivate the housekeeping team, fostering a supportive and professional environment.Compliance: Ensure adherence to health, safety, and sanitation protocols in all housekeeping practices.Cross-Departmental Coordination: Collaborate with front office and other departments to ensure seamless guest service.QualificationsExperience: 5+ years in housekeeping, with at least 2 in a managerial role within a luxury hotel or resort.Skills: Strong client-facing/relationship abilities, attention to detail, time management, and team leadership skills. Proficiency in housekeeping management software is a plus; MS Office is non-negotiable.Attributes: High standards of professionalism, adaptable under pressure, with a proactive, problem-solving attitude.
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