At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities through internal programs, traineeships, study loans, and professional coaching for managers. Comprehensive benefits, including medical aid, retirement and disability funding, are part of the package. Our care for our staff and our dedication to social and environmental responsibility sets us apart. Join our community that values respect, care, and growth. Housekeeping Floor Supervisor Newlands, Cape Town You will ensure our guests receive world-class service, cleanliness, hygiene, order in the guest rooms, and comfort. As our Floor Supervisor, you will supervise the day-to-day activities of the attendants responsible for servicing the guest bedrooms. You will control daily guest amenity stock, conduct daily room inspections, and ensure maximum guest satisfaction by providing a safe, clean, and comfortable guest bedroom space. You will also be responsible for executing additional guest requests during their shift. Along with your Matric Certificate, you have work experience across multiple functions, guest rooms, and front of house (e.g., public areas, passages, lifts, restrooms, lobby, gym). You have a proven history of relevant experience in a 4 environment with experience in a similar supervisory role. Youre able to work early shifts. You will embody professionalism through your neat appearance and excellent written and verbal communication skills. Your commitment to accuracy and quality and your ability to direct, perform under pressure, and plan effectively will be essential. You are guest-centric, assertive, and possess strong integrity. We are an equal opportunity employer. Only short-listed external applicants will be contacted.