takealot.com, a leading South African online retailer, is looking for a highly talented Outbound Manager to join our team in Johannesburg..
We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us.
We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.
The purpose of this role is to provide comprehensive administrative support to our Springbok branch.
This role is responsible for handling all essential administrative tasks, ensuring smooth and efficient branch operations.
The successful candidate will play a key role in supporting daily activities, maintaining accurate records, coordinating office functions, and assisting the team to meet objectives.
The position reports to: GM Operations. Your responsibilities may include: Overall management and coordination of all warehousing function in the Outbound area.Outbound operations will include Inventory management, picking, packing, staging and handover/dispatching of stock.Ensuring returned damaged stock is processed and ready for collection on time and in fullIntroduce and maintain daily productivity metrics to ensure that staff structures are running efficientlyCollaborate with other departments to coordinate outbound activities and ensure timely delivery of goods to customers.
Process and operational improvements within the return to supplier functionStrategic reviews of departmental KPIs and SLAsDaily, weekly & monthly commercial reporting managementLiaise with and work with other departments.Optimizing all workflow activities within the different stakeholders and departments.Collaborate with line managers to identify staff training and development needs for improved performance.Demonstrate, train, and enforce Operational "Best Practices"Assist in the coaching of staff towards meeting and exceeding performance expectations for quantity, quality, timeliness, and efficiencyIdentify areas that need the most improvement and report to GM Operations for quality and performance enhancement.Manage performance with all staff within the department Train and support the understanding of operational KPIsWork on ad hoc projects and events.Preparation of management reportsCollaborate with project and operations managers Qualifications and attributes: Tertiary qualification / Diploma preferred in Logistics/Operations Management/ Supply Chain Management / Engineering or Business/Commerce Preferred3 - 5 years field experience in operationsExperience in the management of stockStrong People managementFull understanding of a WMS, application, troubleshooting, and reporting dashboardsMinimum 3 years' experience in management role in operations The Environment:
takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.We are short on ego and high on output.We are doers and not only thinkers, it's all in the execution after all.We love what we do and what we are creating. We seek to Employ an Extra Ordinary Mind who:
is forthright but respectfulis an expert at doing, who can not only design but also executeis analytical, able to use data to make decisionsis competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hoursis passionate about the potential of e-commerce and delivering a world-class customer experienceis entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and fasteris business SMART.
Able to think about problems from a business perspective using technical and product inputis curious and challenge the status quois innovative and enjoys iterationis collaborativewill be at the cutting edge of developing new concepts for takealot.com.thinks like an owner of the business.is SMART, has INTEGRITY and is HARDWORKING