Job title : Hotel General Manager - Greater Tzaneen Rural
Job Location : Limpopo,
Deadline : December 20, 2024
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Responsibilities: The Hotel General Manager will oversee all aspects of the hotel's operations, ensuring the highest standards of guest satisfaction, financial performance, and team engagement and responsibilities will include inter alia: Oversee and manage all hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services Develop and implement strategies to maximize revenue and profitability Ensure high levels of guest satisfaction by maintaining high service standards and resolving guest issues in a timely and professional manner Recruit, train, and supervise hotel staff, providing ongoing coaching and feedback to ensure high performance Develop and implement policies and procedures to ensure compliance with health, safety, and sanitation standards Manage all financial aspects of the hotel, including budgeting, forecasting, and financial reporting Collaborate with the sales and marketing team to drive sales and increase occupancy rates Stay up to date on trends and developments in the hospitality industry and implement best practices to enhance the guest experience
Qualifications and Experience: Grade 12 or equivalent qualification A tertiary qualification in Hospitality Management or related field is preferred 3 (three) to 5 (five) years of experience in a hotel environment, with at least 2 (two) years in a managerial role Proven track record of successfully managing all aspects of a hotel operation Strong leadership and communication skills Excellent organizational and time management skills Ability to work effectively under pressure and handle multiple priorities Proficiency in hotel management software and Microsoft Office Suite Knowledge of health, safety, and sanitation standards in the hospitality industry
Hospitality / Hotel / Restaurant jobs