Healthcare Consultant | Durban

Job Purpose:
Reporting to the Healthcare Manager the successful applicant will, in a professional way, provide an effective and efficient conduit between the company and the client (employer groups and members) by building employer and member relationships, medical aid reporting, reviews and training at large employer groups, resolving employee queries, giving advice on alternative medical insurance options, resolving claims queries, processing applications, providing billing information, coordinating wellness initiatives, wellness and chronic disease reporting. Engaging with existing and new clients to identify and close new business opportunities.
Responsibilities:
Client Services
Identifying new business opportunities within the client base, as well as growing the client base through new accounts.
General Administration
Key Activities:
Onsite visits and induction/ongoing training/presentation to clients
Assist clients with the application process
Assist clients with queries
Arrange and attend Wellness days
Ensure CRM data is up to date and accurate
Year-end and ad hoc client presentations
Present wellness event reports to clients
Identifying and providing leads to colleagues in other service lines in the company
Keeping up to date with provider amendments
Minimum requirements:
Grade 12 / NQF5 qualification
3 years healthcare specific experience
Systems, policy and financial services industry knowledge
FSB registration preference (RE5)
FAIS/FICA compliant
CMS registration
Ability to do presentations to clients
Excellent computer literacy and knowledge of MS Office – Excel, Word
Own car and valid drivers license
Recommended requirements:
NQF5 in Wealth Management
Competencies:
Communication skills – verbal and written
Planning and organizing skills
Team-player
Ability to work independently
Resilience

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