Head, Operations

Business Segment: Insurance & Asset Management Location: ZA, GP, Roodepoort, Ellis Street 4 To develop, lead and deliver the Operations strategic priorities, end-to-end operational services and performance within SIL in alignment to the business unit strategy, product requirements and Group Operations domain standards to underpin delivery of client outcomes, service excellence and create sustainable value.Lead and drive operational excellence and efficiencies within SIL. Qualifications Minimum QualificationsType of Qualification: Post Graduate DegreeField of Study: Business Commerce, Civil EngineeringExperience RequiredOperations Enablement7-15 yearsSignificant experience in managing short-term insurance business operations (Claims, Supplier Management, Assessing) in large, high-volume, complex multi-dimensional, environment, preferably in a short-term insurance with product knowledge across Personal Lines and Commercial Lines. Customer focused with proven organizational capability and profound knowledge of the full dimensions of the field, gained from a track record of functional leadership Leveraging different service ownership models including distributed internal partners and 3rd parties. Seasoned, entrepreneurial leader with senior management level experience and influencing other senior leaders.Leadership/ management experience working with individuals and teams from diverse cultures.Proven track record of delivery as well as to build and evolve the Operations environment. Additional Information Articulating InformationChallenging IdeasDeveloping StrategiesDirecting PeopleEmpowering IndividualsMaking DecisionsPursuing GoalsResolving ConflictShowing ComposureThinking PositivelyStrategic Planning and ReportingVendor Evaluation and ManagementKnowledge of Banking & Financial ServiceStrategic Business Relationship ManagementPlease note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or ******
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