Hospitality and Outdoor - New Vacancy –
Head of Sales
Luxury Hospitality Group- To be based in Gauteng
Requirements
A tertiary qualification in Business Administration, Hospitality Management, or a related field (Beneficial).
Proven experience in a similar sales role within the hospitality industry-
Essential
Experience in selling high end, luxury properties-
Preferred
Must have in depth experience in/or a current presence in the US and Australian Markets- Essential
Strong sales and negotiation skills with a track record of meeting or exceeding targets.
Excellent communication and interpersonal skills to build rapport with clients and effectively convey information.
Customer-centric approach with a passion for providing exceptional service.
Proficiency in relevant software applications such as Microsoft Office and Customer Relationship Management (CRM) systems.
Knowledge of market trends, competition, and hotel industry regulations.
Flexibility to work during evenings, weekends, and holidays, as required.
Roles and Responsibilities:
Develop and implement effective sales strategies to maximize revenue and occupancy rates for the hotel.
Identify and target potential clientele to generate new business opportunities.
Conduct market research to stay updated with industry trends, competitor activities, and customer preferences.
Create and maintain customer loyalty by providing excellent customer service and building strong relationships with clients.
Actively participate in sales meetings, trade shows, and networking events to promote the hotel and represent the company in a professional manner.
Manage and maintain a comprehensive database of potential and existing clients.
Prepare and present sales reports, forecasts, and budgets to the management team on a regular basis.
Achieve set sales targets and contribute to overall organizational growth.
Keep abreast of industry standards and continuously develop product knowledge to effectively sell the hotel's offerings.
Resolve customer complaints and issues promptly and ensure high customer satisfaction levels.
Proactively suggest and implement improvements to sales processes and strategies.
Package on offer
R 35-50 000 pm- Salary Highly Negotiable, and depending on experience
Incentives to be discussed during the interview
Starting Date:
October 2024
