Company DescriptionOUTsurance is a customer-centric financial services company with a global foot print.
We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff "always get something OUT." Our success can be attributed, amongst other things, to the outstanding people that work for us.Job DescriptionYou will be required to interact with clients, increase sales, and elevate customer experience.
If you're a top performer that can align yourself with our organization Values of Awesome Service, Passionate, Honest, Human Dynamic, recognition and can wisely use resources and deliver results consistently while working on a performance based salary system then you might be the next OUTie.QualificationsMatricCandidates must have completed FAIS Regulatory Exams (RE or full qualification depending on previous advice giving roles)Additional InformationRequired Competencies & Personal Attributes:Previous Call Centre experienceComputer literateRelevant tertiary or Call centre qualification will be advantageousExperience in short term insurance industry will be advantageousSelling SkillsNegotiating skillsProblem solvingThrives in a demanding, quick turnaround environment Sales orientedAttention to detail/Quality orientatedDeadline and results oriented Initiative and tenacity.
Enthusiastic and passionate about the job and the organisationEffective at planning and organising workTeam player AdaptabilityIntegrityStress TolerantInterpersonal and communication skillsResponsibilities:Convert lead/quotes to sales in terms of the minimum quantity and quality targetsCommunicating with our Dealership account managersInteract with customers to offer guidance, point out products, and assist them in making purchasing decisions.You will be required to talk (telephonically) to potential OUTsurance clients and get them interested in signing up by informing them of the benefits that our product holds while adhering to the quality measures in place.
Maintain in-depth product knowledge in order to supply customers with the best, accurate informationUtilize persuasion techniques when necessary to close salesHandle customer phone calls and emails in a polite, professional, and prompt mannerWork towards achieving individual and team objectives and be accountable for sales resultsPerform as a team-player, participate in activities contributing to the overall objectives of the organisationExperience:Previous Call Centre experience in Telesales.
Experience in short term insurance industry is preferred.In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.
