Our client is seeking a seasoned finance professional to lead operations at a prestigious financial services company. The successful candidate will be responsible for leading the sales credit risk, payroll/payments, commission & remuneration operational support and intermediary conduct teams within the client. Stakeholder Management: Build and maintain relationships with stakeholders (Product Houses; Channels; Finance; etc.). Drive efforts to improve service to all stakeholders and fair treatment within the area of responsibility. Manage the client's commission month-end close-off procedures with stakeholders. Create and maintain partnerships with relevant stakeholders to understand business priorities and requirements. Internal Process: Lead the management team in the delivery of departmental key performance areas. Contribute to strategic planning and implementation of initiatives for the client's finances. Drive business optimisation initiatives to ensure cost-effective operating structures, maximum efficiency levels, reduction in waste in all aspects and strengthening processes. Drive digital transformation. Lead the provision of information and insights pertaining to the functional areas. Lead the enablement and implementation of effective risk management. Finance: Prepare and control the budget for the area, including authorisation of expenditure. Implement and monitor internal financial controls and provide feedback accordingly. Identify opportunities to enhance cost-effectiveness and increase operational efficiency. People: Create a positive work climate and culture to energise employees, minimise work disruption and maximise employee productivity. Demonstrate exemplary leadership behaviour in line with business culture through personal development, commitment and dedication in support of organisational values. Drive a culture that guides and directs best practices, fostering an environment of continuous learning, improvement and cohesiveness. Drive transformation and encourage innovation, change agility and collaboration within the team. Drive own development and performance. Experience: A minimum of 10 years of previous experience in a similar environment at a managerial level is essential. Previous experience with commissions, payroll and sales operations is essential. Working knowledge of FAIS, FICA, South African Labour and Tax Legislation. Comprehensive experience in establishing and building relationships as well as managing stakeholder expectations with middle and senior managers across Sales Channels, Product Houses, Finance, Governance and Risk. Qualification: Grade 12. Bachelor's Degree or equivalent qualification in commerce. Post Graduate Degree. Competencies: Business acumen. Leadership. Drive for results. Teamwork. Critical thinking and problem-solving skills. Stress tolerance. Adaptability. Conflict management and resolution. Resilience. Self-awareness and insights.
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