Empowering Africa's tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe purpose of the role as Head of Business Support Relationship Banking will include the leadership, management and control of distressed debt exposures for Relationship Banking clients and provide business support to Commercial, SME, Private Bank & Wealth, Commercial Asset Finance and Agriculture sector businesses.
The incumbent will lead, drive the performance and manage the overall Business Support strategy for Relationship Banking.
The role will actively manage the Business Support team charged with delivering turnaround and managed exit strategies to manage credit risk and customer relationships (i.e.
structuring, restructuring, sanctioning, monitoring and control).
The portfolio consists of general corporate, listed, project finance and structured finance customers within the Relationship Banking cluster.
These will be geographically spread, high exposure and often highly complex customers experiencing financial stress as defined.
The incumbent will lead the risk management of the portfolio through sanctioning and oversight for the monitoring and control functions of the team ensuring related regulatory compliance is delivered.
The overall responsibility is to ensure that the portfolios under the management of Business Support are adequately impaired.
Lead the delivery of the highest quality customer service, proactive internal stakeholder engagement and feedback consistent with a Business/Risk partnership model.
Take responsibility for Business Support's strategic development and direction.Job DescriptionCredit Risk ManagementEnsure highest standards of credit quality for the portfolio through sanctioning, case sampling and application of risk best practice and maintenance of these standards throughout the team.Implementation of credit policy, processes and procedures always ensuring compliance.
Contribute to business and credit policy development.Management of risk to maintain an appropriate level of impairment, classification of WL cases and appropriate credit rating of each asset.
Ensure provisions are forecast and raised in a timely manner and at an appropriate level across the portfolio.Evaluation and approval/decline of credit proposals which lie outside the discretion of individuals within the team.Lead complex negotiations with high value/profile cases acting where strategies may conflict with customer's aims e.g.
insolvency.Support the Business Support Specialists as required with high profile/confrontational or complex cases and engage directly as part of the performance development process.Aid and provide coaching to team members in formulating strategies for more complicated cases.Business ManagementManage workflow to world class standards of quality and cost driving efficiencies and effectiveness across the team.Proactively engage with and manage internal and external stakeholders, using high quality negotiating and influencing skills.Develop a strong internal network and with external professionals to maximise benefits, promote Business Support and develop strategies and solutions.Responsible for adherence to governance, compliance and lending portfolio controls, ensuring conformance to policy and procedures, including proactive management of agreed responsibilities for data integrity.Work collaboratively with other business areas to ensure efficiency and sharing of knowledge across the wholesale distressed-debt portfolio.Continuously improve the response to changing needs in the marketplace by having regular dialogue with lenders, professionals, regulators, lawyers and accountants.Change LeadershipAs a member of the Credit Risk senior management team, take responsibility for elements of the AGL strategic development and direction to meet organisational objectives.Proactively embed agreed change initiatives, e.g.
in support of process and quality improvements, cost reductions and development of people.Continuously improve the response to changing needs in the market by having regular dialogue with lenders, venture capitalists, regulators, lawyers and accountants.Team LeadershipLead and develop a highly motivated team, maintaining excellent relationships within the team and wider Relationship Banking team to ensure achievement of business objectives.Provide strategic direction to the team; inspire and drive high performance in individuals and in the team using appropriate management information tools set challenging and stretching objectives.Drive proactive application of Absa values and behaviours throughout the team including establishment of common goals and objectives.Lead by example across the Risk community ensuring a collaborative approach to the Business/Risk Partnership.
Maintain interactive relationship/dialogue with Coverage at Team Leader level.Lead excellence in performance management processes.
Identify skill gaps, training and development needs of the team and support delivery of appropriate development plans to meet training needs and develop through effective feedback and coaching.Responsible for team delivery to meet the organisational objectives.Responsible for talent recruitment, development, retention and succession planning strategies.Manage resources in the most cost-effective manner to deliver across the business.EducationBachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)Absa Bank Limited is an equal opportunity, affirmative action employer.
In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.Absa Bank Limited reserves the right not to make an appointment to the post as advertised.
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