Head Claims Cost Control & Procurement Apply: remote type Hybrid | locations: Johannesburg | time type: Full time | posted on: Posted Yesterday | job requisition id: R-15967492
Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary To develop a functional procurement operating model and framework in a broadly defined group functional strategy; enabling horizontal implementation and adoption.
Job Description Responsible for the development and delivery of initiatives aimed at driving cost containment for motor and non-motor classes of business for the short-term insurance cluster. The incumbent is required to positively impact the average cost of claims and the loss ratio through category management, strategic work allocation modelling, spend analysis and cost control actions. Effective management/exploitation of commercial synergies and interdependencies across sourcing initiatives by way of commercial strategy, consistency of process and execution. The role will oversee Motor & Non-Motor Assessing, Investigation, and Salvage Management. Supplier Onboarding and Management: The role oversees the onboarding of suppliers in line with the company policies, standards and processes, including the ability to run RFI/RFP. Compliance and Risk Management: The role oversees compliance of the bank, insurance entity as well as suppliers with the company standards, policies, processes and all relevant regulations. Demand Planning: The incumbent is responsible for demand planning for different categories of services across the different provinces/regions in line with the seasonal fluctuation of claims for motor and non-motor sections for both personal lines and commercial lines of business. Stakeholder Management: The incumbent is responsible for the management of internal and external stakeholders to ensure that the interests of all parties are considered in the development of service level agreements. Customer Experience: The incumbent is responsible for ensuring customer expectations are met through delivery of services by the service providers, maintaining high customer experience standards and speedy resolution of service provider complaints. Direction of Spend: The role ensures allocation of work in line with the company transformation and inclusion policies to ensure ongoing compliance with applicable BBB-EE regulation. People Management: Ensure the development of a high-performing team through embedding formal performance development and informal coaching. Leadership: Practice appropriate leadership and management disciplines with direct reports to achieve business goals. Business Management: Coordinate the efforts of the different operational areas under management to ensure minimal duplication of efforts, maximum efficiency and to maximize value for money. Education Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised. About Us Truly African We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance.
Absa Group Limited is listed on the JSE and is one of Africa's largest diversified financial services groups with a presence in 12 countries across the continent and around 41,000 employees.
We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania, Uganda and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia.
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