Guest Relations Officer - Deluxe 5* Wine Estate Hotel In Stellenbosch

This award winning 5-star ultra luxurious BOUTIQUE HOTEL in the Stellenbosch Winelands offers the ultimate private retreat for INTERNATIONAL TOURISTS & LUXURY TRAVELLERS.
ProStaffSelec
t are in search of a bubbly, charismatic, highly polished and elegant female
GUEST RELATIONS OFFICER / FRONT DESK CONCIERGE
for this extremely sophisticated, upmarket and luxury 5* boutique hotel. This hotel has won several international awards not only for their amazing service standards and signature cuisine, but for its many awesome works of art, sculptures and fine pieces that make up the incredible atmosphere and decor of this ultra sophisticated one-of-a-kind luxury destination.
THIS IS A "FIRST POINT OF CONTACT" POSITION so applicants need to be highly PRESENTABLE, WELL SPOKEN and COMFORTABLE DEALING WITH VIP GUESTS!
REQUIREMENTS:
Candidates MUST HAVE at least 3 to 4 years previous 5* HOTEL EXPERIENCE as a Receptionist, Concierge, Front Desk Agent or Liaison Officer
Hotel Management, Front Office or Guest Relations Formal Tertiary Qualifications
Strong admin, organisational, financial and planning abilities needed.
HIGHLY proficient in Excel, Word as well as OPERA Property Mgt Software.
Fully proficient in booking and reservations systems.
Must be willing to work evening and late shifts to manage the hotel when the Resident Mgr is off-duty.
Highly presentable and outgoing personality with mature / worldly views - well travelled!
Candidates must submit complete CV's with a recent photo and contactable references.
OWN TRANSPORT with a valid driver's license is an ABSOLUTE PREREQUISITE as all staff travel between sister properties in the group
PLEASE NOTE: Not all applications will be processed. If you have not received a reply to your submission within 7 days, please consider your application unsuccessful.