Job detailsHere's how the job details align with your profile.Job typeFull-timeLocationCape Town, Western CapeFull job descriptionA well-established 4* hotel in Cape Town is seeking a highly organised and energetic Groups and Events Coordinator to manage group bookings and coordinate events. The ideal candidate will have recent experience in a similar role within the hospitality industry (4/5*), with a focus on ensuring flawless event execution and guest satisfaction.Key Responsibilities:Coordinate and manage group bookings, from initial inquiry to final event execution.Liaise with clients to understand their needs and provide customised event solutions.Work closely with the sales, front office, and F&B teams to ensure seamless coordination of all event logistics.Handle event-related administrative tasks, including contracts, billing, and follow-up.Ensure that all events run smoothly, addressing any issues that may arise on the day of the event.Maintain strong relationships with clients to ensure repeat business and customer loyalty.Provide detailed reports on event performance and client feedback to senior management.Requirements:Recent experience as a Groups and Events Coordinator in a 4/5* hotel environment.Strong organisational skills with the ability to manage multiple events simultaneously.Excellent communication and customer service skills.Ability to work under pressure and meet tight deadlines.Knowledge of event management systems and software.High attention to detail and problem-solving abilities.Ability to work flexible hours, including evenings and weekends when required.Strong team player with a proactive approach to guest service.Candidates must be available for face-to-face interviews in Cape Town.To apply, please submit your updated CV and a recent profile photo.
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