Are you a transformational leader with expertise in software development, cloud computing, and cybersecurity? This is your chance to make a significant impact in a growing organisation We are on the lookout for a Group Head of IT to shape our technology strategy and drive innovation. The successful candidate must have strong operational management experience within a large organisation and an understanding of the dynamics of operating in a fast-paced call centre environment. Your Key Responsibilities: 1. Group Technological Strategy Develop and communicate an innovative IT strategy that aligns with our business goals. Champion digital transformation initiatives while staying ahead of technology trends. Forge strategic partnerships with industry leaders to unlock new opportunities. 2. Operational Leadership Lead, coach, and inspire our technology teams to execute projects effectively. Manage budgets with financial discipline to support our initiatives. Oversee the design and maintenance of our technology infrastructure. 3. Technical Management Ensure operational efficiency and alignment of our systems. Oversee the entire product lifecycle from development to launch. 4. Systems & IT Operations Maintain infrastructure functionality and adherence to industry standards. Implement best practices in IT operations and cybersecurity. 5. Research & Development Drive innovation by evaluating new technologies and methodologies. Stay updated on advancements to enhance our services and processes. 6. Project Management & Communication Manage tech projects and resolve technical issues efficiently. Communicate effectively with stakeholders for smooth initiative execution. Our Requirements: Bachelors degree in computer science, Engineering, or a related field. 10-15 years of progressive IT experience , with at least 5 years in a senior management role. Have a solid understanding of IT systems, infrastructure, data analysis, and business operations. We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note that only candidates meeting the specified criteria will be considered. If you do not receive a response within 14 working days, please consider your application unsuccessful. We appreciate your interest in joining our team and wish you every success in your future endeavours.