AI-Expert Rater Team LeaderWoodstockFull-time8am - 8pm (European time), Monday to Saturday, rotational shiftsSalary: R33,000 CTC per month - depending on experience About the Client: A leading tech company that's all about delivering top-notch TV and mobile phone products and services. This client is known for their innovative solutions and fantastic customer service. They value a vibrant and supportive work environment, perfect for those who love technology and teamwork. About the Role: An AI-Expert Rater Team Leader, who will guide a dynamic team in refining and enhancing AI-powered advertising systems. This role is crucial in the mission to create exceptional data-driven products, and the successful candidate will be instrumental in driving the team's success. Why Work for Them: Stay updated and expand your knowledge; A great environment that encourages growth and learning; Enjoy a dynamic job with annual leave, performance reviews, and skill-enhancing courses. Qualifications: Proven ability to lead and develop teams in a global setting; Strong skills in addressing challenges and optimising workflows; Experience in implementing performance management systems and providing constructive feedback; Skilled in navigating disagreements and managing sensitive content; Clear and concise communication, both written and verbal, with the ability to explain complex technical concepts; Understanding of best practices for data labeling and annotation; Ability to thrive in a dynamic environment and contribute to process enhancements. Knowledge: German and English fluency in oral and written communication; Intermediate knowledge of Google Workspace and familiarity with AI technologies and ethical implementation; Understanding of ethical considerations in content evaluation and handling sensitive material; Familiarity with Google AI learning paths and machine learning concepts. Studies and Experience: 1 year of university studies (desirable); At least 1 year of experience in a leadership role, preferably in a technical or data-driven domain; Desirable: Background in data labeling, annotation, or social sciences. Responsibilities: Team Leadership & Mentorship: Guide and mentor Expert Raters, ensuring proficiency in content evaluation and AI compliance standards; Global Team Management: Coordinate global teams, ensuring effective communication across time zones and cultures; Administrative Oversight: Manage payroll, PTO requests, and performance reviews for the Expert Rater team; Quality & Compliance: Lead initiatives to improve evaluation quality, refine processes, and ensure compliance with AI standards and policies; Performance Tracking: Implement strategies to monitor and enhance the performance and efficiency of Expert Raters; Data Analysis & Decision Making: Provide expertise in analysing datasets to identify meaningful patterns and trends; Collaboration & Best Practices: Work with other Team Leads globally to establish and maintain best practices and consistency in product strategy.
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