JOB TITLE: General Manager (Sales) AREA: Langlaagte, Johannesburg South INDUSTRY: Manufacturing Salary / CTC: Market related (depending on current earnings, qualifications and experience) Report to: CEO / Board of Directors Job Summary: The General Manager will oversee the overall operations of the manufacturing company, ensuring efficiency in production, team management, and market penetration.
While industry-specific experience is not required, the candidate must have a strong background in managing teams within a manufacturing environment, with experience in both local and export markets.
The role involves strategic leadership, operational management, and process optimisation.
Key Responsibilities: Team Leadership & Management: Lead, mentor, and manage a team of sales representatives and cross-functional teams (production, logistics, etc.)
to meet and exceed sales and operational targets.Conduct regular performance reviews, provide coaching, and support individual and team development.Foster a positive, high-performance culture across the organisation, encouraging collaboration and alignment with company goals.Use technical expertise to provide product knowledge and training to the sales team and other departments.Sales Strategy & Planning: Develop and implement sales strategies to drive growth in local and international markets.Collaborate with senior management to align sales strategies with overall company objectives.Monitor market trends, competitor activities, and customer feedback to refine sales tactics and increase market penetration.Manage export activities and implement strategies to expand into new markets, particularly in the SADC region. Analytical & Reporting: Analyse sales data and operational performance to identify trends, opportunities, and areas for improvement.Prepare and present detailed sales and business performance reports to senior management and the board.Utilise CRM software and other tools to track sales and operational performance, ensuring accurate reporting.Process Implementation & Optimization: Design and implement efficient sales and business processes to streamline operations and improve productivity.Ensure that all teams adhere to company policies, manufacturing standards, and safety regulations.Continuously review and improve processes to enhance customer satisfaction and operational excellence.Customer Relationship Management: Build and maintain strong relationships with key customers, partners, and stakeholders.Ensure excellent customer service delivery by resolving issues and complaints promptly and professionally.Operational Management: Oversee day-to-day operations to ensure smooth production, logistics, and service delivery.Work closely with various departments to ensure business objectives and KPIs are met.Implement continuous improvement initiatives to enhance operational performance.Financial Oversight: Collaborate with the finance department to manage budgets, monitor financial performance, and control costs.Prepare regular financial reports and forecasts to ensure profitability and alignment with strategic goals. Strategic Planning: Develop and execute long-term strategic plans to achieve company objectives.Identify growth opportunities and new business ventures to expand market share.Stay informed on industry trends and market conditions to maintain a competitive edge.Qualifications & Experience: Education: Bachelor's degree in Business, Marketing, or a related field.
An MBA or equivalent is a plus.Experience: Minimum of 7 years of experience in sales management or a general management role within a manufacturing environment.Experience in managing local and export markets, particularly in the SADC region.Proven track record of meeting or exceeding sales targets.Experience in managing cross-functional teams and implementing business and sales processes.Skills & Competencies: Strong leadership and team management skills, with the ability to manage and inspire multiple departments.Excellent analytical and problem-solving abilities, with experience in sales data analysis and reporting.Proficient in CRM software and other business tools.Ability to implement and refine processes for operational and sales efficiency.Strong interpersonal, communication, and negotiation skills.Financial acumen to manage budgets and ensure business profitability.Personal Attributes: Results-oriented, proactive, and able to drive performance improvements.Strong decision-making and strategic thinking abilities.Adaptable and capable of managing change in a fast-paced environment.
