Job Title: General Manager - Food, Beverage and Hospitality)Location: Addo, Eastern CapeJob Description:We're looking for a seasoned General Manager with a passion for Food and Beverage hospitality to oversee the lodge Food and Beverage operation.
The successful candidate will have a proven track record of managing a team, driving revenue growth, and maintaining exceptional customer satisfaction levels.Minimum Qualification Requirements:Minimum 5 years experience in a Food & Beverage managerial role with some rooms experience within a lodgeStrong understanding of food and beverage operationsRelevant qualifications in Hospitality Management or related fieldFluent in English, both verbal and written, good communication skillsProfessional appearanceValid drivers license100% Guest focusedExcellent organizational and administrative skillsStrong attention to detail and able prioritise effectivelyTrain and deliver world class international service standardComputer Literacy:MS Office SuiteTallOrder and Nightsbridge (Would be advantageous)Key Responsibilities:Oversee all food and beverage operations to ensure quality and consistency, including the kitchenWork with the head chef to maintain food quality and presentation, ensuring all meals are checked and recipes are followedManage inventory, ordering, and budgeting to maximize profitability.Set par levels for all stock, control operational costs and identify measures to cut wasteDevelop and maintain high standards for service and customer experience in a fine dining environmentTrain food and beverage team to deliver outstanding serviceEnsure compliance with health and safety regulations in all areas of the lodgeHandle guest inquiries, complaints, and feedback professionally and efficientlyOversee and assist other departments in the lodge to ensure seamless guest experiencesHow to apply: