Are you based in Canada? Select your country to see jobs specific to your location.General Manager Dealer Network - Gauteng, GermistonTake control of the client policies and procedures about dealer business to ensure specialist knowledge exists to assist and advise branch and dealer staff quickly within the sales and aftersales departments.Monitor available training offered by the company to the dealer network to ensure consistent training attendance by company branch and dealer staff.Assist DPs with setting up training plans to upskill staff members to create a strong team.Self–participate in relevant training programs offered to ensure continued competence within business is professional carried out. Assist with mentoring internal staff to ensure staff backup plans are in place.Monitor staff morale at dealers and branches to remain positive and assist in correcting any problem areas that could hamper the company brand.Responsible to manage work efficiently with clear communication. Strive to ensure a high–quality work ethic exists at all times to improve own skills and the dealer and branch staff.Assist dealers in achieving 100% vehicle sales targets.Financial Management Budget and Asset Control.Ensure planning and cost-saving control operational budgets that include travel and vehicle use to remain within the allocated fuel budget. Prevent any waste and ensure dealer visits adhere to a visit cycle to prevent ad-hoc visits where possible.Ensure the dealer's debtor's books are controlled, and all payments to parts and vehicle stock are within the required policy time frame. Parts purchases are to be settled in 30 days, independent dealer's vehicle stock as per floorplan/sino sure parameters. All vehicle invoices to customers are to be settled within 48 hours of the date of invoice.Ensure Asset Vehicle Management on approved Loan and Demo unit usage within the region adheres to agreed usage and timeline parameters. No overdue usage allowed.Ensure adequate return assessments are carried out and reported.Visit dealers in the region at least five times per year and provide adequate feedback per visit template report including the Client's branding and highlight any areas of concerns for further attention and resolve.Assist dealer in developing business plans to have a workable plan in place with measurable to improve all the aspects of the business within their area of responsibility. Follow-ups on agreed action plans are to be evaluated monthly and quarterly.Assist dealers in resolving any relevant business problem they may face. Using the PDCA cycle to ensure actions are workable collect any problems and help through the company head office with countermeasures to protect the brand.Collaborate with the internal marketing team to ensure all marketing efforts are successfully implemented at the dealers to promote the company brand awareness and leverage sales.Monitor customer-compliant resolution where necessary to positively manage the brand.Assist branches and dealers to obtain and retain key accounts by visiting them on alternate dealer visits as per schedule.Ensure specialist optimal knowledge is acquired within specialized segments to act as the specialist agent both internally at the company as well as the Dealer Network.Participate in forums to remain appraised of the industry needs to share with colleagues to optimize the company sales in this segment.Establishment of dealer network teams and regular training.Establish management process and monitor implementation.Minimum Requirements:Matric CertificateTertiary Sales QualificationMinimum 5 year's experience in a similar roleCode 08 license and own vehicleCommercial Truck industry experiencePersonal Attributes:Excellent communication skillsExcellent interpersonal skillsExcellent presentation skillsConfident and proactive approach - anticipate issues and requirementsDesired Skills:Excellent communication skillsExcellent interpersonal skillsExcellent presentation skillsConfident and proactive approachEmployer & Job Benefits:Car AllowanceMedical AidIncentivesProvident FundPetrol Reimbursement
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