General Manager Customer Success – Reference Aegmcs

Our client (leading digital parking management platform) is seeking a hands-on General Manager (Customer Success) to lead operations across customer support, client success, installation project management, and onboarding.Main job function:Customer Support ManagementClient Success (Landlords and Operators)Onboarding, Installations, and TrainingProject ManagementSales & Business DevelopmentStrategic LeadershipProduct & Service DevelopmentData & ReportingQualifications:Completed Matric. Degree / Diploma will be advantageous.Experience/Criteria:7+ years in senior customer support, client success, or general management, preferably in property, tech, or SaaS.Strong leadership and team management skills.Excellent communication and interpersonal abilities.Experience in onboarding and training for complex software solutions.Ability to manage multiple projects and stakeholders simultaneously.Salary:R50 – R60 000 CTC PM (Neg)
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