Furniture Manager (40Hrs) - @Home Livingspace Gateway-Kwazulu-Natal

Responsibilities:

Leading the store team by being a Brand Ambassador who represents the brand and builds guest loyalty.
Deliver exceptional guest experience by implementing and monitoring our guest experience strategy and standards within the store.
Achieving store results by driving and ensuring achievement of turnover, new accounts, and rewards programmes.
Effectively managing the stock and minimising in-store risk.

Qualifications:

Grade 12 (Matric).
Proven experience operating at a leadership level. A leader who develops, inspires, motivates and drives a high performing team.

Skills:

Builds Customer Loyalty.
Customer Value Management.
Customer-Focused Approach.
Effectively Presents Solutions.
Initiates Compelling Sales Conversations.
Knows the Buying Influences.
Leverages Digital Communications with Customers.
Manages Resistance.
Managing the Sales Process.
Navigates Customer Challenges.
Negotiation & Selling.
Planning & Organizing.
Policy & Procedures.
Strategic Sales Planning.
Leadership.
Customer Service Delivery.

Behaviours:

Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness.
Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
Directs Work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.
Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets.
Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes.
Values Differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others.
Customer Focus - understands, anticipates, and meets the needs and expectations of customers.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

#J-18808-Ljbffr