Furniture Manager (40Hr) - @Home Livingspace - Claremont Paramount - Cape Town

Responsibilities:



Leading the store team by being a Brand Ambassador who represents the brand and builds guest loyalty
Deliver exceptional guest experience by implementing and monitoring our guest experience strategy and standards within the store
Achieving store results by driving and ensuring achievement of turnover, new accounts and rewards programmes
Effectively managing the stock and minimising in-store risk



Qualifications:


Grade 12 (Matric)


Skills:



Proven experience operating at a Leadership level
Ability to build and maintain strong, business partnerships with support teams
A leader who develops, inspires, motivates and drives a high performing team
Ability to communicate effectively at all levels.
Passion for delivering exceptional guest experience
Ability to deliver the achievement of goals
Ability to influence the store team and lead change effectively
Business acumen and numerical ability
Ability to thrive under pressure
Must be able to work a flexible schedule to meet the needs of the business and will require weekends, public holidays and evening shifts.
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Figure and admin orientated
Management Experience
Organised and thorough
An excellent leader and business manager
Profit and turnover driven
Able to manage risk within the store
Strategic Sales Planning
Managing the Sales Process
Customer Value Management



Behaviours for success:



Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Effectively building formal and informal relationship networks inside and outside the organization.
Building strong customer relationships and delivering customer-centric solutions.
Making good and timely decisions that keep the organization moving forward.
Anticipating and adopting innovations in business-building digital and technology applications.
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Good verbal/written communication skills and good organisational skills
Strong organizational and planning skills
The ability to multi-task in a fast-paced environment
The ability to work independently
The ability to take initiative
A high level of attention to detail



Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.


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