Frontdesk Administrator - Stellenbosch

A company outside Stellenbosch is looking for a Frontdesk Administrator.To optimise front desk operations by warmly welcoming guests, efficiently managing phone calls, coordinating travel arrangements, and executing clerical duties such as data entry and filing.
This role aims to uphold smooth office procedures and deliver exceptional customer service, ensuring valuable support for both internal staff and external visitors.Brief description and key performance areas:Warmly greet and welcome guests upon their arrivalManage incoming phone calls by answering, screening, and forwarding as neededMaintain the reception area's cleanliness and professional appearanceProvide accurate information to visitors, whether in-person, over the phone, or via emailReceive, sort, and distribute incoming deliveries promptly and accuratelyPerform various clerical duties including filing, photocopying, and organising courier packages.Ensure office security by adhering to safety procedures and monitoring visitor questionnaires at the reception deskManage inventory of front office supplies and place orders as necessaryUpdate and maintain calendars, scheduling meetings and coordinating boardroom bookingsAssist in arranging travel accommodations for staff and visitorsIssue job cards to relevant departments and maintain tracking recordsUndertake ad hoc tasks as requested to support office operationsQualifications, Experience, and Job RequirementsMatric / Grade 12 or equivalentAdministration course completion would be advantageousMinimum of 2 years' experience in a similar roleProficiency in MS Office, particularly in ExcelBasic knowledge of data entry best practices is requiredOwn transport and valid driver's license - desirableSkills and competencies:Strong interpersonal skillsProfessional and friendly demeanourExcellent communication skills – oral and writtenHigh level of integrityStrong team playerSelf-starterOrganised and efficient in multitaskingAttention to detailProblem-solving skillsAbility to remain calm under pressureAdaptability to different situations and personalitiesDependable and punctualTech-savvy with proficiency in office software