Front Office Manager - Mkuze, Kzn

Hospitality and Outdoor – New Vacancy – Front Office Manager
Mkuze, KwaZulu Natal
Requirements:

Matric
Excellent knowledge of Opera
2-3 years of experience as a Front Office Manager in a 4-star hotel
Office Management and/or related qualifications (beneficial)

Responsibilities:

Support and supervise the Reservations and Front Desk teams
Ensure guest profiles and billing are accurate
Ensure timely and accurate handling of customer-related tasks to enhance the guest experience
Handle guest complaints and special requests
Oversee the smooth operation of the reception area
Monitor front office supplies (key cards, holders, brochures)
Complete month-end reports and booking reconciliations
Excel in delivering exceptional guest experiences

Package on offer:

R 10 000 – R14 000 per month depending on experience
Medical Aid and Provident Fund contribution

Start Date: ASAP

#J-18808-Ljbffr