About Us: At The Terrace, we believe in creating exceptional dining experiences that leave a lasting impression. Located in George, we are dedicated to providing our guests with outstanding service in a vibrant and welcoming atmosphere. We're seeking a passionate Front of House Restaurant Manager to join our team and lead our front-of-house operations.
Key Responsibilities:
Oversee daily front-of-house operations, ensuring a memorable guest experience at every visit.
Manage, train, and motivate front-of-house staff, fostering a lively and positive team environment.
Develop and implement service standards and procedures that enhance guest satisfaction.
Monitor restaurant performance, utilizing guest feedback to drive continuous improvement.
Collaborate closely with the kitchen team to ensure smooth service and communication.
Handle guest inquiries, complaints, and feedback with professionalism and care.
Assist with scheduling, inventory management, and financial oversight.
Uphold health and safety regulations, ensuring compliance at all times.
Qualifications:
Minimum of 3 years of management experience in a restaurant or hospitality setting.
Strong leadership skills with a vibrant personality and a passion for customer service.
Excellent communication and interpersonal skills.
Ability to thrive in a fast-paced environment while managing multiple priorities.
Own transport is essential for commuting to and from work.
Knowledge of food safety and health regulations.
Proficiency in restaurant management software and POS systems.
Flexibility to work evenings, weekends, and holidays as needed.
Why Join Us?
Opportunities for professional development and career advancement.
A supportive and energetic work environment.
Be part of a team that values creativity and exceptional service.
How to Apply: If you're ready to elevate your career and help us create unforgettable dining experiences at The Terrace, please send your resume and a brief cover letter to apply below .za with the subject line "Front of House Restaurant Manager Application."
Join us in bringing joy and deliciousness to our guests! We can't wait to meet you!
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