Front Desk Agent - Cape Town

Luxury Hotel in Cape Town s looking for a Front Desk Agent responsible for providing exceptional customer service, checking guests in and out, managing reservations, and addressing guest inquiries and concerns.
Requirements:
Formal qualification in Hospitality advantageous
Experience in the hospitality industry
Working knowledge of Opera
International experience advantageous
Excellent communication and interpersonal skills
Strong leadership and problem-solving abilities
Ability to work well in a team
Ability to multitask and prioritize tasks effectively
Customer service-oriented mindset
Attention to detail and strong organizational skills
Fast & accurate data entry skills
Knowledge of hotel operations and procedures
Highly professional and well groomed
High professional standard of customer service, ascertained through feedback from internal and external customers
Display a
'
can-do' attitude