Fraud Investigator

Details of the offer

Time left to apply: End Date: October 16, 2024 (5 hours left to apply)Job Requisition ID: R15733Job DescriptionTo investigate cases of criminal, ethical, tip-offs, and fraudulent incidents, examining appropriate records and documentation, interviewing all relevant parties internally and externally, and reporting findings to management.ResponsibilitiesPrioritize fraud cases for investigation based on likelihood of yielding desired results.Manage criminal cases of various complexities from minor infringements to major fraud cases with law enforcement agencies.Ensure optimal utilization of Fraud tools including timely Case Management loading systems (BAB, Care, SECM/IC Fraud).Daily loading of cases, scanning of orders, maintenance of registers (cases, exhibits, orders, etc.).Execute investigation activities in line with applicable standards and laws to maximize recoveries for the Bank.Measure achievement of targets for the area under control.Deliver exceptional service that exceeds customer expectations through proactive, innovative, and appropriate solutions.Actively participate in key internal forums and share information and insights with colleagues across the Bank.Cultivate and manage objective working relationships with a variety of stakeholders, including collaboration with end-user segments, band, and support units (Business, Finance, Central Credit, Human Capital, WesBank, Treasury). Ensure subpoenas and dates are met.Job DetailsTake note that applications will not be accepted on the below date and onwards; kindly submit applications ahead of the closing date indicated below.Closing Date: 16/10/24All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce YourselfIntroduce yourself to our recruiters, and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via MyQ.About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognized rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound, and sustainable way.
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