Hire Resolve's client is seeking a dynamic and experienced individual to join their team as a Franchise Food Outlet Supervisor in the food retail industry in Gauteng. The ideal candidate will be responsible for overseeing the daily operations of their franchise food outlet to ensure customer satisfaction, operational efficiency, and profitability.Responsibilities:Supervise and coordinate the activities of food service staff to ensure timely and efficient service delivery.Monitor inventory levels and order supplies as needed to maintain adequate stock levels.Maintain cleanliness and organization of the outlet according to company standards and health regulations.Train and mentor staff members on customer service, food preparation, and safety protocols.Handle customer inquiries, complaints, and feedback in a professional and timely manner.Monitor sales and revenue performance to identify opportunities for improvement and growth.Implement and enforce company policies and procedures to ensure compliance with franchise requirements and industry regulations.Prepare and submit reports on outlet performance, sales trends, and customer feedback to management.Collaborate with the franchise owner and other supervisors to develop strategies for increasing sales and enhancing customer experience.Ensure adherence to health and safety standards in the food outlet at all times.Requirements:Bachelor's degree in Hospitality, Finance, Business Administration, or a related fieldSupervisor with at least 5 years experience in a similar role in the food retail industry, preferably within a franchise settingShould have worked either under a senior manager with the hunger to become a senior managerMaintain franchise rules and standardsFranchise evaluationsStock managementSolid knowledge of food preparation, food safety, and customer service best practicesStrong leadership and communication skills with the ability to motivate and train staff effectivelyExcellent organizational and time management abilities to handle multiple tasks and responsibilitiesA hands-on approach to problem-solving and decision-making in a fast-paced environmentAbility to work flexible hours, including weekends and holidays, as requiredMust have a valid driver's license and own transport for travel to various franchise outletsRelevant certification in food safety and hygiene will be advantageousContact Hire Resolve for your next career-changing move.Salary: negotiable.Our client is offering a highly competitive salary for this role based on experience.Apply for this role today, contact Ashley Feldtmann, Rebecca Grylls, or Thomas Stacey at Hire Resolve or on LinkedInYou can also visit the Hire Resolve website: hireresolve.usor email us your CV: ****** will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
