Minimum requirements:
Grade 12
Minimum 5 years relevant experience
Secretarial qualification
Security/investigative exposure desirable
Computer literacy (Advanced MS Word, PowerPoint and Excel, email access required)
Valid unendorsed drivers licence
Valid passport
Able to develop new administrative systems or procedures for own department/division
Able to manage and control administrative system in own department/division
Can compile customer profiles and interpret usage patterns to determine needs
Can make recommendations on tariffs design, service changes, product development or infrastructure changes based on consumer trends and customer
Able to execute specific tasks related to logistics under direct supervision
Understand the interaction of different administrative procedures between departments in the organisation
Knows how to develop streamline administrative systems for own department/division
Has sound knowledge of market research and marketing principles
Has sound knowledge of existing services offered to which targeted customers and stays informed on developments in a changing environment
Knows the type of business the organisation engages in
Responsibilities:
Arrange import and export estimates for sea, air and road freight
Obtain full shipping requirements from potential customers in writing
Provide best advice and most cost effective shipping method and rates
Follow up on acceptance of estimate
Arrange import and cross trade shipments with agents through global network and arrange bookings directly with shipping lines/agents
Track and trace shipments
Negotiate rates with shipping lines/agents
Handover shipments to clearing agents
Prepare release orders
Capture handover shipments onto Ship Shape
Preparing invoicing instructions
Arrange payments to carriers and agents
Collect original documents from airlines
Reply to emails
Manage orders and status reports
Prepare shipment mark ups
Assist customer with DA185 documents
Follow up for original credit application/terms and conditions and any other documents required to open account facility
Submit credit application for approval signature, then to debtors and wait for credit application approval
Maintain professional conduct
Assist in relevant operations/operational functions as required
Handle all shipments on behalf of the agents for Sea and Air, Imports and Exports
Send weekly Status Reports to customers and update them on any further developments on shipments
Submit RCG to Customs for shipments as per the Customs Regulations
Obtain Original bills from the consignee if required
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