DUTIES & RESPONSIBILITIES: Staff Management (training, performance & appraisals, client Service, policies & procedures, SOPs)Development & Implementation of Food & Beverage proceduresEquipment and Stock control Design, implement and manage shift schedules for staffEstablish food & beverage budgets and financial goalsMonitor operations and ensure compliance with health, safety and hygiene industry standards Accounting (cash flow, bank deposits, budget, general financial statements)Respond to client inquiries and/or complaintsDevelop & implement marketing strategies Be able to work in a remote area - shift workCANDIDATE REQUIREMENTS:Minimum of 3-5 years experience in managing a fully operational F&B department in a 4- or 5-star hotel/lodge environment Matric is essential, a tertiary qualification will be beneficial Good command of the English languageBasic financial understandingAdvanced understanding of cost of sales & profit marginsWorking knowledge of stock controlsBanqueting & Conferencing experience in multiple venuesExcellent "attention to detail" awarenessAbility to organize and run promotions and eventsGood computer skills in MS Office (Word, Excel & Outlook)ADVANCED knowledge of POS, Stock & PMS systemsAPEX/NEBULA & PlusPoint will be beneficialAbility to write weekly and monthly reportsExcellent time management skills combined with a hands-on approach Reliable, Ethical, confidentiality driven, motivated, sales orientated, honest, passionate about F&B Ability to manage a Food & Beverage Department as a business unitStaff TrainingValid RSA Drivers licence & own vehicle requiredValid RSA IDWell-spoken and presentableBe guest-centric ensuring great experiencesAbility to drive hospitality at the Hotel to new levelsMust be able to cope under pressure to meet guests needsWillingness/ability to share information and teach and inspire othersHands on approach to management of departmentLive-in.
Meals provided when on duty.*Candidate must be willing & able to travel to Graskop for interviews if require??Location: Mpumalanga, GraskopClick on the IMAGE to submit an application