Applicants are required to meet the following criteria: Previous hotel industry experience in a related roleAt least one-year semper system experience or similar PMS systemPresentable and good communication skillsGood administrative ability and computer literacyThe successful applicant would be responsible for, but not limited to:Check in / out guests, and receive / answer all incoming callsShow guests to relevant conference rooms on arrivalAssist guests with requirements, requests and inform relevant departmentCollate all end of day guest documents (Departure form) and scan into the server and deliver to accounts department.Distribute emails; administer petty cash at the beginning and end of each shift.Assist with making reservations, and update guest feedback spreadsheet.Maintain Vehicle logbook.Scan and email conference feedback forms and update database where necessary.Perform pit checks, and bill guests for extras.Fill in the key register daily.Populate spreadsheet of time frames for how fast customer service issues were resolved.Prepare and explain handovers to late shift daily.Set up conference venues, service the event, and follow up on function sheet and check listsClean and prepare the conference venues and ensure they look presentable for sight inspections.Meet and greet delegates and assist facilitator with technical set-up.Serve snacks and refreshments, and accompany the delegates to the restaurantRetrieve completed feedback forms and hand them to the Banqueting & Events Manager, so that complaints and compliments are actioned.Manage the security at each shift.Manage all IT related queries and action Hotel Operating Equipment RepairsAction repair of movable assets and maintain registerConduct regular spot checks and manage all company vehicle maintenance and services.Manage health and safety as well as fire regulations.Salary: Negotiable