Fo Attendant (Front Office Attendant)

Key Responsibilities:Greet and welcome guests upon arrival, providing a warm and memorable experience.Handle check-ins and check-outs efficiently, ensuring all guest needs are met.Assist guests with inquiries, requests, and bookings with a high level of professionalism.Maintain accurate guest records and process payments smoothly.Collaborate with other departments to ensure guest satisfaction.Requirements:Previous experience in front office roles in a hospitality setting, ideally in a 5-star hotel.Excellent communication and interpersonal skills.Ability to remain calm and professional in a fast-paced environment.Proficiency in hotel management software.Strong attention to detail and customer service orientation.Be the first point of contact for our guests and create lasting impressions at our luxury hotel.