Floor Manager Required By An Upmarket Restaurant Group In Franschhoek

Asian themed restaurant situated on the Franschhoek's main road, is looking for a floor manager to assist in developing and maintaining an exceptional level of service that is customer focused and has a good understanding of basic restaurant business challenges.
This is an ideal position for a young energetic individual who is a self-starter and who excels when working within and developing a small team.
Minimum requirements:

Own Transport
Excellent communication skills
Basic computer skills
Fluent in written and spoken English

Position Key Areas of Responsibility
Customer Engagement:

Manage reservations
Offer exceptional food and wine experience
Make sure waiters are knowledgeable and understand food offering
Ensure staff are customer-focused
Develop a rapport with regular customers

Staff Management:

Develop staff
Ensure staffs' appearance adheres to company standards
Ensure the look, feel and hygiene of the restaurant adheres to company standards
Ensure staff overdeliver on their key responsibility areas
Lead by example and in doing so, adheres to the company rules and regulations
Communicates effectively
Values and respects staff's input
Encourages and supports teamwork

Stock Control and Business Management:

Accurate restaurant bar stock control
Reconcile daily cash ups
Process invoices
Complete and maintain daily reports to management

Please ensure your application includes a CV and color picture.
Job Type: Full-time
Pay: R15000,00 - R20000,00 per month
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