Floor Controller (40Hr) | Jd Sports | Eastgate

An exciting opportunity has become available in our Flagship store for the launch of JD Sports roll out in South Africa.
Responsibilities:

The ability to support the store management team to provide outstanding leadership to the store team.
Ensures the team executes operational excellence through a customer centric mindset.
Generating high levels of motivation and commitment within the store.
Allocate time effectively; handle multiple tasks and completing priorities.
Provide input and manage merchandise and visual principles.
Drive performance through the store KPI's (e.g. turnover, rewards, new accounts, visuals, etc).

Requirements:

A minimum of 3 years retail experience.
High flexibility and ability to adapt to different customers and situations.
A high sense of urgency with demonstrated ability to work independently.
Outstanding interpersonal and communication skills.
Ability to work a flexible schedule to meet the needs of the business.
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
Strategic Sales Planning.
Managing the Sales Process.
Customer Value Management.

Behaviours:

Adhering to Standards - Ensures quality and compliance in the delivery of their work.
Continual Improvement - Actively seeks opportunities to continually improve processes.
Decision Making - Analyses complex situations to ensure effective and timely choices.
Driving & Persevering.
Leading Others - Inspires and guides others to achieve collective goals.
Meeting Customer Expectations - Consistently delivers exceptional customer service.
Planning & Organising - Uses a structured approach to effectively manage tasks.
Relating & Networking.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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