Findojobs South Africa | Job Arch, Od And Strategic Workforce Planning Head | Gauteng

One of the TOP banks in S,A, is seeking an experienced individual to head up the OD, Job Arch and strategic workforce planning team, with a focus on service delivery.
Qualifications and experience: Masters' degree - Business Psychology11 Years' and up experience within OD, Job Arch and strategic workforce planningMust have experience within customer serviceDigital service delivery exposureProcess Re-engineering exposureClear criminal recordClear credit recordGreat track record as reference checks will be conducted upfrontSkills: Organizational designWorkforce planningService managementProcess engineeringStakeholder managementCommunicationReport writingLeadershipStrategicProblem solvingResults drivenGlobal insightsBusiness AcumenMachine learningData analysisJob performance areas: Increase employee experienceDrive continuous improvementProvide insights for product visionsPartnering with product owners
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