Location:
East London, Eastern Cape, ZA
Who are we? Sanlam Life Ltd is one of the top financial services providers in the South African market.
We're all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth.
This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.
The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements. Undertake the procurement of sustainable business of a high quality, in accordance with the business targets set. Maintain and service these clients as part of a long-term relationship which builds loyalty to the brand and generates ongoing advice and sales.
What will make you successful in this role?1. Assist in growing the Sanlam Adviser Business Be committed to the marketing plans and targets set for growing and developing the business.Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth.Undertake relevant behaviours to attain targets relating to:
Revenue generation (Single and recurring premiums)Activity quotasPromote the Sanlam brandTreating customers fairly to be applied to all client engagementsRole is aligned to your personal career aspirations2. Networking, prospecting and leads generation Face to face interactions, social or business, to create business opportunities.Prospecting of new clients through creative opportunities such as business/social networks, associations or ad hoc presentations.Turning trusted relationships into business relationships.Strengthening existing relationships by increasing the current service.Use existing sources to establish opportunities across Sanlam businesses.Personalised client value propositions.Marketing on social media.Mining of existing client base to identify marketing gaps and sales opportunities.3.Client consultations and sales Ensure all client interactions are compliant in terms of disclosures and advice given.Undertake comprehensive fact finding with each client to lift needs and priorities.Conduct a financial needs analysis to ascertain the clients full financial situation.Provide sound personal financial planning advice.Present financial solutions to the client in a professional and competent manner.Review client's portfolio annually.4. Client Service Ensure all client interactions are ethical, courteous and professional.Strive for excellent, value-added service to clients.Initiate long term client relationships and maintain a relational focus.5. Monitor, update and reporting (weekly/monthly) Document and present the following activities:
Number and profile of contacts, appointments, consultations.Issued business and revenue against targets.Qualification and ExperienceGrade 12
Financial Advisory and Intermediary Services Act (FAIS) "Fit and Proper" requirements and Regulatory Examination successfully completed if registered with Financial Sector Conduct Authority (FSCA) for more than 24 months.
Knowledge and SkillsFinancial advice and support
Production target achievement and budgeting
Compliance and risk management
Client relationship management
Financial planning and recommendations
Personal AttributesCommunicates effectively
Tech savvy
Action orientated
Interpersonal savvy
Persuades
Core CompetenciesCollaborates
Being resilient
Drives results
Cultivates innovation
Customer focus
Our commitment to transformationThe Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment.
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