OverviewOur client in the automotive sector is looking to employ a Senior Operations Administrator to provide complete administrative support to both internal and external stakeholders.Minimum Requirements / ExperienceGrade 12 / MatricRelevant qualification in Supply Chain / Operations / Finance – advantageous3 – 5 years' experience in operational finance and administrative roleExperience in compiling and presenting budget reportsExperience in tracking operational spend and variancesA valid driver's licenseAdvanced MS ExcelMust be able to work overtime / weekends as and when requiredDuties and Key ResponsibilitiesPromote customer satisfaction by attending to client requests speedily and in accordance with client standardsRaising and following up on open quotations timeouslyProviding feedback to client, operations, and finance team timeouslyRaising and following up on purchase orders and approvalsRegular customer visits and weekly meetings, ensuring customer satisfactionManage all East London Operations AdministratorsAdministrative Duties & KPI ResponsibilitiesChecking and ensuring accuracy of billing files from OPS Admin (Technical and Logistics)Collation of Weekly and monthly KPIs for managementResponsible for collecting information and compiling monthly and quarterly KPI reports for distribution to customers and internal useUpdate KPI efficiency, outsource productivity, and review KPI's for managementTo review and manage data integrity per in-house system (billing reports, etc)To manage, coordinate, and follow up with clients on monthly quote approvals and ensure compliance (eliminate the Procurement Maverick factor)Follow up with Technical OPS and Logistics Teams for quote approvals and billing submissionSupport Contracts Manager with any exercises, projects, queries, or tasksEnsuring responsible site spend and management of cost of sales (P&L Support)Not limited to the aforementionedKey Competencies / Skills :Excellent organisational skills and communication skills.Ability to prioritize a variety of work activities in a busy environment to meet strict deadlines to internal and external stakeholders.High level of accuracy with a strong focus on attention to detailDemonstrate analytical and problem-solving skills, with the ability to identify and resolve issues effectively.Flexibility and responsiveness to the business and customer needsA willingness to learn and take accountability in ensuring timeous accurate data is managed
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