Field Service Technician

We are seeking a qualified Field Service Technician with the following requirements:Must have driver's licenseMust be fluent in Afrikaans and EnglishElectrical or Mechanical Engineer or Millwright trade.Experienced in end-user repairs and/or technical selling of vacuum pumps, water pumps, compressors, valves, Measuring Instrumentation, Leak Detectors or other Industrial equipment selling to industrial markets: Food Processing, Automotive, Chemical & Pharma, Plastics, Medical, Water & Waste Water Responsibilities:Must proficiently communicate with customers, verbally and via email daily.Candidate must be able to liaise with customers in a professional and courteous manner.Calling on existing and new customers and maintaining relationships and growing the business with these customersIdentifying new prospects and cold calling on potential customers.Setting and chasing ambitious sales targets and generate new pump sales.Grow field service.
This will include procuring active service contracts.Tracking previous services completed and getting customers to service again with us.Generate service repair sales for the workshops.Generate new pump sales: spares, pumps and systemsOn-site problem solving.Install and repair vacuum pumps and systems on site.May be required to travel in Africa.
Must have a passportDevelop and implement strategies with the sales team.Complete the required reports on time (weekly and monthly).Develop relationships with the key role players– i.e., Technicians, Engineers, Maintenance Managers, Consultants, Contractors, Distributors and End users.Give accurate and constant feedback to management