About the job
To achieve sales targets in allocated areas, while maintaining strong relationships with fellow team members, service providers and all customers. This role will also drive in-store execution activities that achieve sales growth targets, while managing merchandising execution through merchandisers for defined customers and territories.
About you
Key Responsibilities
Planning for Sales Effectiveness
Identify store objectives to achieve sales growth and volume objectives
Investigate and integrate consumer, shopper, customer and channel insights to identify growth opportunities and propose action plans to influence shopper behavior
Compile an area business plan that is agreed with the Regional Manager and understood by the merchandisers and customers
Contribute to both the brand Image and customer service orientation in the outlets
Understand the category health and nutrition benefits, and brand attributes to enable effective in-store execution
Sales Execution
Negotiate the implementation of the Danone objectives with customers, giving recommendations for increasing sales
Use basic selling skills to reach a commercial agreement with customers
Manage the outlet order processes by checking stock and stock control figures, negotiating the suggested order with the customer, and authorise volumes
Execute action plans in each outlet for sales growth
Ensure volume targets are achieved
Effectively implement in-store Point Of Sales objectives
Manage merchandising standards to merchandisers and ensuring that merchandisers files are updated, and merchandiser order cards are completed
Manage the back-up storage facilities to ensure that stock is properly handled at all times
Put plans in place to rectify any deviations from Danone sales and merchandising standards
Achieve sales and market share targets for the predefined area of customers within a specific geographic area
Policies and Process
Adhere to all Danone policies and procedures at all times
Adhere to the Work in Safe Environment (WISE) Policy at all times
Conduct relevant safety training with in-store merchandisers
Ensure compliance to personal protective equipment (PPE) at all times
Be responsible for the proper usage and management of tools and technology
Controls
Manage in-store returns by adhering to the returns policies and procedures, reporting all returns, checking the returns book, and conducting maintenance on the returns book; ensuring that returns do not exceed the targeted percentage
Effectively manage close-to-expiry stock to minimize the level of returns
Get the relevant authorization to move expired stock
Analyse KPI's and continuously close the gaps between results and objectives
Relationship Building
Manage store issues independently by ensuring positive working relationships with customers
Manage the Field Sales Force and merchandising staff to maintain positive relations with customers
Maintain the lines of communication with the Sales Strategy and Planning Department
Administration
Prepare call plans for complex calls
Complete sales administration such as preparing relevant reports and conducting surveys
Academic and Trade Qualifications
Matric
Marketing or Business-related qualification will be beneficial
3 Years Sales Experience
Sound understanding of the FMCG industry, with dairy focus being an advantage
Previous experience in a customer and/or consumer focused role
Commercial acumen
Proven negotiation skills
Personal Characteristics and Behavioral
Action-oriented
Goal-oriented
Team player
Approachable
Excellent interpersonal skills
Potential to develop into a more senior role
Ability to work independently
Self-motivated
Trustworthy
About us
For more information about Danone, our culture, please explore careers.danone.com.
We offer:
A job which could easily turn into a career in Danone. We believe everyone is born with superpowers, something which comes natural to you. We know this uniqueness is something which brings both excellence as well as energy, so we believe in all Danoner's potential and when we build careers based on these superpowers and when we develop everyone's potential to the fullest magic happens. This is how we like to see Talent Management in Danone.
This is a highly visible position within Danone; you will interact with Internal - Marketing, Sales Supply chain, SSD and External - Suppliers, CO-packers. Challenge, innovate, convince and find alignment when needed. This role has no direct reports.
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