Fcs Pc&L Regional Key User

REQUIREMENTS

Minimum education level: Diploma in Logistics
3-5 years experience with Business Processes, preferably in a company environment
Problem-solving
Conflict management
Organizational alignment
Time management
Communication to management
Able to clearly understand, communicate, and meet objectives in a team environment
Present independent thinking and out-of-the-box thinking to be proactive with process flow in a fast-paced environment
Able to multi-task and adhere to timeline schedules
Hands-on experience with MS Excel and SAP business applications, including SAP application components

RESPONSIBILITIES

Accountable for the accuracy of the FCS Master Data for their domain
Detail minded person will be responsible for validating data against standards using MS Office tools and FCS
Must possess strong communication and facilitation skills to effect timely and accurate delivery of data across cross-functional departments
Self-starter - will be responsible to recognize data deficiencies and work across cross-functional departments to close gaps
Must understand common FCS processes within their domain
Accountable for ensuring transactional data is accurate and loaded correctly in the FCS system – responsibility for data remains with the departmental management
Ensure the staff knows how to perform their role and how to use the system
The first line of defence in the function for questions from end-users and problem-solving
Escalate when support is needed from GIS or other functions
Responsible for communicating to FCS support when needed
Explain the need for any new or improved functionality
Assist with the rollout/ training of new or improved functionality
Coordination with internal support, such as GIS, to ensure the successful use of the system and processes
Review, communicate, and escalate when necessary the Plant Operational Dashboard and ERP-Usage-Indicator metrics
Coordination with Plant Management and NAO FCS L2 support team
User-readiness; first line of defence for training of new employees or refreshers of existing staff
Plant management will monitor staff performance to the skills matrix, key users will ensure training is given to meet the skills matrix
Escalate when support is needed from GIS or other functions
Candidate will work in new launch teams as necessary during new site launches or new module projects

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