ResponsibilitiesDo the annual/quarterly training need analysis to obtain the training needs per department (plan, coordinate, verify, and consolidate into in-house/curriculum-based / project-specific information)Draft and execute the annual training calendar:Consolidate, plan/coordinate, and communicate the Yum annual LTO/Window, company in-house/curriculum and refresher training, project specific and all OHS/FFA into an annual training calendar for the Company (Annually/ quarterly)Update, plan/coordinate, and communicate any changes or amendments as and when requiredManage scheduling/planning for training activities/interventions according to training calendarManage deployment of and availability of training venues and TrainersManage receipt and review of all reports and or agreed feedback information following training interventions/courses or project-specific training.Communicate and or report as per the agreed communications/reporting frameworkFacilitate / co-ordinate training arrangements with external training providers where agreed or requiredManage and ensure all required reporting and or feedback as per agreed reporting requirements and timelines are metTeam Member TrainingBench employee trainingRefresher trainingClassroom training interventions/coursesYum LTO / WindowProject-specific trainingIdentify and address any issues / arising from training execution:Ensure proper and correct escalation of issues regarding:Non-compliance to training standards, processes, and procedures (via assessment, observation, and moderation processes)Competency of employees following training and or competence to fulfill training roles and responsibilities (on the management level)Identified and agreed on "risk" indicators (brand risk, breach in non-negotiables, Internal Self Scoring Audits.
)Incorporate annual training plan and training needs into the Annual WSPManage Tracking, recording, storing of information, and updating of WSP for all training interventions/activities to ensure correct and effective reporting:Compile and keep up-to-date POE for final reportingDraft Report and plan for next reporting yearComplete and report WSP on Gov.
SystemOversee and manage the recording of and planning for OHS/FFA training to meet compliance requirements:Keep a record of and monitor all certified OHS/FFA employeesManage obtaining of training needs for gaps or non-complianceManage engagement with, scheduling, and execution of training required by training provider/sConduct audit/s, face-to-face observations, and Moderation:New/recent signed-off bench employees (competence and compliance to process and procedure)Classroom training/interventions / TTT (quality and consistency)Manage schedules/planners and execution of area and Management Trainer:Receive, review, and approve schedules and planners by period/ quarterAddress inefficient/unproductive planning or schedulingMatch schedules/planners with an actual visitation, traveling history, records with the official Matrix system, address discrepancyManage or oppose the execution of all people management processes:Performance ManagementDiscipline and grievancesTime managementCulture and culture driversRequirementsTertiary Training facilitation qualification in design and adult education5 years Management experience5 Years of Training facilitation and design/development experience5 Years working experience within the Hospitality or Retail industryValid Driver's licenseOnly South African citizens will be considered
