Fashion, Beauty & Home Department Manager - Garden Route

Listing reference: woolw_000899
Listing status: Online
Apply by: 22 July 2024
Position summary
Industry: Wholesale & Retail Trade
Job category: Stores and Inventory
Location: George, Western Cape
Contract: Permanent
EE position: No
Introduction
MAIN PURPOSE: To attract and grow our customer base through a customer-facing or supportive role and in doing so increase market share, turnover, and profitability. To provide exceptional customer service by ensuring customer care and a world-class shopping experience for our customers, while playing a role in minimizing risk and increasing profitability in your store.
KEY OUTCOMES

Provide exceptional customer service to internal and external customers
Recruit, select, manage and develop people to meet competence requirements
Participate in team efforts to ensure achievement of department and store goals
Manage implementation and integration of new initiatives to achieve project goals
Participate in general store operational duties
Supervise and coach staff to meet competence requirements
Job specific responsibilities as per Job Profile (dependent on position)

KEY COMPETENCIES

Passion for the Customer – establish lifelong relationships with our customers
Passion for Retail and Selling
'Living the Brand': Personal leadership and attitude to work i.e. 'the difference'
Proven team leadership skills
Action and results orientated
Assertive and proactive
Problem solving and decision making skills
Commercial acumen and numeracy
Creative and innovative and keeps up to date on retail trends

Minimum Requirements

Grade 11 or NQF3 completed; Grade 12 will be advantageous
Retail and/or Business Management Diploma would be advantageous
3-5 years role experience as a Clothing Department Manager in Retail
Retail experience highly advantageous
Team Management experience would be advantageous
Leadership and Management experience would be advantageous
Ability to work shifts that meet operational requirements

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