Key Responsibilities:
Input into overall TFG Store Development strategy and support implementation of all new processes and systems, and to provide innovative solutions to improve efficiencies and customer experience.
Team management and supervision.
Oversee all reactive maintenance related queries across TFG Africa Stores.
Create & maintain Asset Register where needed.
Manage monthly payments ensuring costs reflect on the correct periods and suppliers' invoices are on time in line with job cards.
Manage the process of CAPEX from initiation to completion.
Ensure services and/or materials purchased acquired are in accordance with Group Audit requirements, specification, and policies.
Best practices, pricing and SLAs implemented with all preferred service providers and managed and always maintained.
Pull reports for monthly reporting for brands.
Attend to all escalations from brands and ensure communication with the client is timeous, especially on emergencies and escalations.
Liaison with Divisional teams in Ops/Admin Managers, regularly to feedback on current spend, trends and challenges.
Qualifications and Experience:
Relevant post matric qualification (Technical Degree / Diploma)
Minimum of 3 - 5 years' experience in Retail Operations / Facilities / Maintenance
Management with relevant relationship management skills
Relevant experience of legislation and store compliance
Skills:
Experience with full MS Suite package
SAP Knowledge
Excellent interpersonal skills with proven persuading and influencing ability
Be an excellent negotiator.
Decision making and problem-solving skills
Good time management, monitoring and planning skills
High energy levels, fast paced, works well under pressure.
Behaviours:
Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
Customer Focus - understands, anticipates, and meets the needs and expectations of customers
Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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