Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.
Job Introduction:G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Senior Technician based at our operations Johannesburg, reporting to the Regional Technical Manager.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Senior Technician plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
Role Responsibility:Effective management and administration of the technology contract to ensure sound financial performance Plan and manage the profitability of projects and SLA contracts with a focus on maintenance, sustainability, cost effectiveness and labour.Manage the contract cash flow and oversight of invoice documentation and accuracy of informationEffective management of staff Proper allocation of staff to work flow and job requirements.Coordinate with Office around work requirementsMonitor daily tasksTrain and upskill subordinatesEffective management of operations Co-coordinating the Maintenance/Project process flow and activities that has a direct/indirect impact on the outcome and success of contract/project.Plan and coordinate daily tasks and subordinates, with close monitoring of standards and hours.Client retention and customer service levels Ensuring that all required formal customer meetings are scheduled, attended and minuted.Maintenance of positive customer relationshipsEffective management of business development function Identifying new business opportunities in the region's sphere of operations, as well as in terms of growth of business with existing customers.Health and Safety Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each yearParticipate in safety forums created by the company for example safety meetings and safety talksReport all safety incidents to the relevant peopleDiscuss all safety incidentsFollow-up on any activities assigned through safety meeting/committee/representative/managementAttend safety education and refresher programsComply with safety policies and procedures at the workplaceDistribute safety information as and when requiredThe Ideal Candidate:Qualification and Experience Grade 12A valid Driver's LicenseFormal Technical Training advantageousElectronic Security Services /Maintenance experienceExtensive experience w.r.t. implementation of the following systems:CCTVAccess ControlIntruder DetectionFire DetectionFire SuppressionExperience in Sales by compiling scope of workFinancial Management relative to managing profitabilityGood conceptual interpretation and presentation of Financial and Operational Reports to Executive Management.Skills and Attributes Leading peopleManaging professionallyManaging ConflictCommunication (Written and Verbal)NegotiationComputer literacyBasic financial skillsRisk identificationDriving changeCustomer ThinkingDelivering objectivesAwareness of the market environmentDelivering strategy
#J-18808-Ljbffr