Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.Diversity StatementFerrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.About the Role:To develop the export market in SADC (Namibia, Botswana, Zimbabwe, Angola, Mozambique, Zambia, and Malawi).To ensure the growth of Ferrero products by developing sales, distribution channels, and visibility in the reference market.To propose and implement goals, sales strategies, channels, and customer plans for the area managed.To prepare Sales Forecasts, budgets, and objectives for the various reference markets.To identify opportunities and threats in the markets through ad-hoc analytical work relating to Route to Market, distribution, pricing, etc.Main Responsibilities:Sales Strategy• Propose goals, sales strategies, channel, and customer plans for the managed geographical areas.• Define route to market, select distributors, and define the contract.Sales Forecast, Budget and Objectives• Develop and manage operatively weekly rolling forecasts for the assigned markets.• Ensure the proper management of the budget in line with business objectives.• Propose region sales volumes budget and trade expenses.Customer plans and Sales Development• Detect and propose business development and growth opportunities, ensuring quantity and quality development in the assigned markets.• Properly distribute resources (financial) for effective ROI.Negotiations• Manage negotiations with international KAMs to ensure implementation of the corporate guidelines.• Present, negotiate, and sign agreed budgets with distributors and wholesalers.• Define and communicate objectives and policies to distributors.Field Management• Define with Distributors the service level expected (business model, KPIs) and monitor the actual outcome.• Ensure application of KA agreements.• Ensure achievement of area sales targets (Building Blocks KPIs).• Manage Distributors, ensure payment to Ferrero, follow up credits, and assure the information flow from Distributors on sales and expenses.Planning and Control• Monitor field activities performance, sales conditions, agreements, and relevant KPIs.• Ensure stock management and control, propose actions to resolve over-stock, out-of-stock.• Ensure all agreed reports are provided timely and accurately from distributors and ensure accuracy, up and down with KAM (actuals on stock and sales, freshness, and reports).Marketing and Trade Marketing• Implement brand strategies, achieve qualitative objectives, report on opportunities and obstacles.• Ensure implementation of TM activities, active and proper in-store activities execution.• Liaise with Marketing on local best practices results to be converted into sales stories for all activities and markets.Who we are looking for:Minimum 8 years relevant experience.Exposure to FMCG environment.3 year tertiary qualification.Minimum 5 years export experience in SADC countries.Solid experience working with Distributors.Experience in leading negotiations with Distributors.Experience in policy framework, trading terms, and commercial contracts drafting.Experience in managing teams/people.How to be successful in the role and at Ferrero:Consumers, quality, and care are at the heart of everything we do. So, to be successful at Ferrero, you'll need to be just as consumer and product-centric as we are - dedicated to crafting brilliant results for consumers around the world.
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